FAQ's

1. Are your jewelry pieces hypoallergenic?

Yes! All of our jewelry is nickel-free, lead-free, and hypoallergenic, making them safe and comfortable for sensitive skin.

2. What materials do you use?

We carefully select pieces crafted from stainless steel, S925 sterling silver, titanium steel, and 18K gold plating to ensure durability and skin-friendliness.

3. Will my jewelry tarnish or fade?

Our jewelry is designed to be long-lasting and tarnish-resistant. With proper care, your pieces will maintain their shine for years to come.

4. How should I care for my jewelry?

• Store in a dry place when not in use.
• Avoid direct contact with water, perfumes, and lotions.
• Clean gently with a soft cloth.

5. Do you ship internationally?

Yes, we ship worldwide. Shipping times may vary depending on your location, but you’ll always receive tracking details once your order is shipped.

6. How long does delivery take?

Orders typically arrive within 7–15 business days, depending on your country and shipping option selected at checkout.

7. What if my jewelry arrives damaged?

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos, and we’ll arrange a replacement or refund.

8. Do you accept returns or exchanges?

Yes, we accept returns within 14 days of receiving your order (unworn and in original packaging). Please see our Return Policy page for full details.

9. How can I contact you?

For any questions, reach out to us at:
Luxesznjewels@gmail.com